Answers, plainly put

You choose one intention and write it out three times in the morning, six times in the afternoon and nine times at night. The idea is not the numbers themselves but the spacing: returning to the same sentence three times a day keeps it close enough to actually act on.

Getting started in the app →

No. 369 does not promise relationships, money, career outcomes, health results or any other external event, and you should be sceptical of anything that does. Writing can help you get clear about what you want and keep you returning to it, but outcomes also depend on your decisions, your effort, your circumstances, other people and plain luck.

Make it clear, specific, personally meaningful and focused on something you can influence. It should sound like you and be realistic enough to inspire action. Instead of "Everything in my life is perfect", try something like "I am building a consistent portfolio practice and completing one meaningful task each day."

Each of the three sessions opens around its scheduled time and stays open for a limited window, thirty minutes by default, rather than being available all day. That is deliberate: the whole point of the 3-6-9 rhythm is returning to the same sentence at three separate points while the day is still happening. A session you have not reached yet shows as locked until its time comes round.

How the session window works →

Neither is universally better. Morning sets direction, afternoon gives you a point to refocus, evening creates space for repetition and reflection. The schedule that works is the one you can keep, and all three times can be changed in the app under Settings.

Setting your three times →

Nothing breaks. Pick the practice back up at the next session. Streaks are there to encourage you, not to punish you, and a missed day is not a reason to abandon the whole thing. The app also keeps your longest streak separately, so a bad week does not erase the evidence of a good month.

You get a small number of changes each week, four by default. The limit exists because rewriting the sentence is the most reliable way to avoid practising it: the rhythm only works through repetition of one specific sentence over time. After changing it, regenerate the spoken version using the refresh icon beside Voiceover Tones in Settings, or the audio will still be reading the old wording.

Changing your intention →

Open Settings, find VOICEOVER TONES under SYSTEM CONFIG, and check the toggle is on. Then tap the small refresh icon next to the label: it regenerates the spoken version of your affirmation and confirms when it is done. This is the fix in most cases, because the audio is stored alongside the text and falls out of step whenever you edit your intention. If it is still silent, check the silent switch on the side of your iPhone, check the audio is not routed to headphones or a speaker elsewhere, and confirm your intention is not empty.

Full audio troubleshooting →

Check four things in order. First, the RITUAL REMINDERS toggle in Settings is on. Second, notifications are allowed for 369 in the iOS Settings app; if you declined the prompt when you installed the app, this is the only place to reverse it. Third, no Focus or Do Not Disturb mode is running at your session times. Fourth, if you have travelled, open the app once so it can pick up your new time zone.

Reminder settings →

Yes, and more so than you might expect: there is no account and no login, so we never asked for your email address and there is no user record with your name on it. Your intention, your written lines, your streak and your settings are stored on your own device rather than on our servers. We do collect anonymous usage analytics, and the app can record anonymised playback of how the interface is used, which is off unless you agree to it and masks what you type.

What is stored, and where →

Yes, and you do not need to ask us. Because there is no account, your data lives only on your device, so deleting the app deletes everything with it: press and hold the 369 icon, choose Remove App, then Delete App. It is immediate and complete. One warning: deleting the app does not cancel a subscription, because that is held by Apple. Cancel first, then delete.

Deleting your data →

No. Because everything is stored on the device rather than in an account, a new phone starts empty, and we cannot restore your history for you. Restoring a purchase does bring back premium access, but not your intention, streak or written history.

What is stored, and where →

No. You can begin the practice for free and without creating an account. Writing your intention, all three daily sessions, reminders, streaks and your history are part of the free app. The PRO tier adds a detailed AI manifestation writer, AI visualization and streak protection, at $4.99 a month or $39.99 a year.

What premium adds →

Subscriptions are held by Apple, not by us, so we cannot cancel one for you and we cannot see it. On iPhone or iPad: open the Settings app, tap your name, tap Subscriptions, choose 369 and tap Cancel Subscription. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for. Deleting the app does not cancel anything.

Cancelling, step by step →

Refunds for App Store purchases are handled by Apple, not by us. Request one at reportaproblem.apple.com using the Apple ID that made the purchase. We have no ability to approve, refuse or speed up that request. If Apple declines it and you think something has genuinely gone wrong on our side, write to us and we will look into it.

Write to support@369.zone or use the contact form on this site. You will normally get a reply within 12 hours. If you are writing about a problem in the app, telling us your iOS version and what you already tried saves a round of questions.